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Excellent customer service is central to Covenant Eyes’ mission - we take serving and helping others seriously. Member Care Agents (MCAs) serve as the company’s voice to our members—and the members’ voice to us.
MCAs connect with members via phone, chat, email, and help forums, providing support through account setup, education, troubleshooting, and personalized service. Since members usually reach out when facing challenges, MCA's must be empathetic, optimistic, and resilient, bringing friendliness and urgency to every interaction. They also often offer encouragement and hope...
Working at Covenant Eyes is about more than just shipping software; it’s about fueling a movement and changing culture. When you log in every day, you are directly contributing to saving marriages, protecting children, and fighting sexual exploitation. We are a team united by a desire to provide world-class accountability and restore...
Working at Covenant Eyes is about more than just shipping software; it’s about fueling a movement and changing culture. When you log in every day, you are directly contributing to saving marriages, protecting children, and fighting sexual exploitation. We are a team united by a desire to provide world-class accountability and restore relationships.
We are a 100% Employee-Owned company. That means our success is your success. We have a consistent track record of national recognition for our growth and business performance. This stability allows us to offer opportunities for career advancement and exposure to...
